SNW Bocada Meeting Update
My award for best briefing at the event goes to Nancy Hurley, CEO of Bocada. Bocada has been a mainstay of the backup management and reporting marketplace for as long as I can remember. After days of fairly extensive briefings on new cutting edge technology, Bocada is shining a new light on something as routine as data protection management.
Thursday, October 15, 2009
While data protection management may be routine, most will agree that it is far from perfect. Bocada's focus is to bring an IT Service Management (ITSM) like model to data protection, something that is severely lacking. Bocada calls this Data Protection Service Management or DPSM.
For companies that are looking to implement IT business processes like ITSM, there really is nothing specifically around data protection. For businesses that are not looking for ITSM but are looking to improve their data protection success rates, DPSM gives them the workflow to accomplish this goal.
For Bocada this all starts with a data protection health check, moves through various steps that include policy management, SLA management and Change management which when working together leads to operational excellence. What appeals to this solution is that this is a rare case of someone applying intelligence to the data protection problem as opposed to hiding those challenges by throwing more hardware at the problem.
George Crump, Senior Analyst
SNW Briefing
